Terms and Conditions
These Terms and Conditions govern your access to and use of brand casino. By registering an account, accessing the website, or using any service made available through the platform, you agree to comply with these Terms and Conditions in full. If you do not agree with any part of these terms, you should not use the website or create an account.
It is your responsibility to read these Terms and Conditions carefully before using the services. Your continued use of brand casino confirms your acceptance of the current version of these rules, together with any related policies, promotional terms, or game-specific conditions published on the website.
1. General Use of the Website
The website is provided for personal entertainment purposes only. You may use the platform only if doing so is lawful in your place of residence and only if you are legally permitted to participate in online gambling activities under the laws that apply to you.
You agree to use the website in good faith and only for its intended purpose. Any misuse of the platform, including attempts to manipulate games, payment systems, promotions, or account functions, may result in the suspension or permanent closure of your account.
2. Eligibility
To register and use the website, you must be at least 18 years of age, or the higher legal minimum age required in your jurisdiction. By opening an account, you confirm that you meet the legal age requirement and that all information provided during registration is accurate and complete.
Employees, contractors, consultants, affiliates, and any individuals otherwise connected with the operation of the website may be restricted from participating in certain services, promotions, or games, depending on internal policy and applicable rules.
3. Account Registration
When creating an account, you must provide true, current, and complete personal information. This includes, where requested, your full name, date of birth, residential address, email address, telephone number, and payment details. You must keep your account information updated at all times.
Only one account per person, household, device, payment method, and IP address may be permitted unless expressly authorised otherwise. Multiple accounts created for the purpose of gaining an unfair advantage may be closed, and associated balances, bonuses, or winnings may be voided.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be treated as your own unless proven otherwise.
4. Verification and KYC
The operator reserves the right to request verification documents at any time. These checks may be required before deposits are processed fully, before bonuses are released, or before withdrawals are approved. Verification may include proof of identity, proof of address, proof of payment ownership, and any additional documents reasonably requested for compliance purposes.
If requested documents are not supplied within the required timeframe, the account may be restricted until the verification process has been completed successfully.
5. Deposits and Withdrawals
All deposits and withdrawals must be made using payment methods registered in your own name, unless otherwise permitted by the operator. You must not use stolen, borrowed, or otherwise unauthorised financial instruments when making transactions on the website.
Minimum and maximum limits may apply to deposits, withdrawals, and transfers. Processing times may vary depending on the selected payment method, account status, internal checks, and verification requirements.
The operator may delay or refuse a withdrawal request where there are reasonable grounds to investigate account activity, confirm identity, review bonus usage, or verify compliance with these Terms and Conditions.
6. Bonuses and Promotions
From time to time, brand casino may make bonuses, free spins, cashback offers, tournaments, or other promotions available to eligible players. Each promotion is subject to its own specific rules, including but not limited to wagering requirements, time limits, game contribution rates, maximum bet restrictions, and withdrawal caps.
It is your responsibility to review the full promotional terms before participating. If there is any inconsistency between these Terms and Conditions and the specific rules of a promotion, the promotional rules will apply to that offer unless otherwise stated.
The operator reserves the right to amend, suspend, or cancel any promotion at its discretion where abuse, fraud, technical issues, or other exceptional circumstances are suspected.
7. Game Rules and Fair Use
All games offered on the website are subject to their own rules, payout structures, and technical limitations. By participating in a game, you agree to the rules that apply to that specific product.
You must not engage in fraudulent play, collusion, exploitation of software bugs, irregular wagering patterns designed solely to clear bonus requirements, or any activity considered abusive by the operator. Where such behaviour is detected, the operator may suspend gameplay, withhold winnings, reverse affected transactions, or close the account.
8. Errors and Malfunctions
In the event of a system malfunction, software error, incorrect game result, payment processing issue, or display error involving odds, balances, or winnings, all affected transactions may be declared void. You agree that the operator will not be liable for any losses or alleged winnings resulting from obvious errors, interrupted gameplay, or technical failures beyond reasonable control.
If funds, bonuses, or winnings are credited to your account in error, you must notify support promptly and refrain from using those amounts until the matter has been resolved.
9. Responsible Gambling
The website supports responsible gambling and encourages players to use available control tools where needed. These may include deposit limits, cooling-off periods, self-exclusion options, and account closure mechanisms. Gambling should be treated as entertainment and not as a source of income.
You are responsible for monitoring your own gambling behaviour. If you believe your activity is becoming difficult to control, you should seek support and consider using the responsible gambling tools provided on the website.
10. Restricted Use
You must not use the website if online gambling is prohibited in your jurisdiction or if you are otherwise not legally entitled to access the services. The availability of the website in any location does not constitute an offer or invitation to use it where such use would be unlawful.
The operator reserves the right to refuse service, block access, or close accounts in territories considered restricted under internal policy, applicable law, licensing obligations, or payment limitations.
11. Suspension and Closure of Accounts
The operator may suspend or close your account at any time where there is reason to believe that you have breached these Terms and Conditions, provided false information, failed verification checks, engaged in prohibited conduct, or created operational, legal, or security risks for the platform.
You may also request account closure by contacting customer support. Any remaining balance, subject to applicable checks and deductions, may be returned in accordance with the platform’s withdrawal procedures.
12. Privacy and Data Use
Personal information is collected and processed in accordance with the website’s Privacy Policy. By using the services, you acknowledge that your data may be used for account administration, fraud prevention, compliance checks, transaction processing, customer support, and service improvement.
You are responsible for ensuring that the contact information in your account remains accurate so that important notices and verification requests can be delivered to you effectively.
13. Intellectual Property
All content available on the website, including branding, logos, text, graphics, software, design elements, and game interfaces, is protected by intellectual property laws and may not be copied, reproduced, modified, or distributed without prior written consent from the rights holder.
14. Limitation of Liability
To the fullest extent permitted by law, brand casino and its operators, affiliates, partners, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or your inability to access the services.
This includes, without limitation, losses related to interrupted access, technical errors, delays in payment processing, third-party service failures, unauthorised account access caused by your own negligence, or actions taken in accordance with these Terms and Conditions.
15. Changes to the Terms
The operator may update these Terms and Conditions from time to time. The latest version published on the website will apply from the date of publication unless otherwise stated. It is your responsibility to review the terms periodically to remain informed of any updates.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms and Conditions.
16. Contact and Complaints
If you have questions about these Terms and Conditions or wish to raise a complaint, you should contact customer support through the official channels listed on the website. Complaints should include sufficient detail to allow the issue to be reviewed properly, including your account information, relevant dates, and a clear explanation of the matter.
17. Final Provisions
These Terms and Conditions constitute the agreement between you and the operator regarding your use of the website and supersede any prior understanding related to the same subject matter. If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
By using the website, registering an account, or participating in any games or promotions, you confirm that you have read, understood, and accepted these Terms and Conditions in full.